Shipments and returns

Packaging and Shipment

Packages are generally dispatched within 2-3 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature.  Many of our drums will ship directly from our suppliers to save you shipping and sometimes these drums will need to have their tuning adjusted for optimal sound, please contact us if you would like assistance with tuning.  Clay drums will be delayed in shipment as often they need to be made before shipping, but generally ship within 1-2 weeks.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.  Special care is taken to protect fragile objects, and all items are shipped insured.